Ramen Tycoon is a single-player idle game for iPhone and Android. This page answers common questions. If you still need help, write to bill@jocoding.net.
Email: bill@jocoding.net
Please include your app version and, if the question is about a backup or a purchase, your save ID. The Support row in the app's Settings opens an email with both filled in. We answer in Korean, English and Japanese.
Open the gem shop (tap the gem pill at the top right) and use Restore purchases at the bottom, or go to Settings > Purchases > Restore purchases. Permanent items (Ad-Free Rewards Pass, Permanent Manager, Double Profits, Large Storage, Master Chef Pack, Grand Opening Pack) come back from your App Store or Google Play account. Use the same Apple ID or Google account you bought with.
Gems and catering coupons are consumable items. They are not restored by the store. They come back with your backup (see below).
The game backs up your shop to our server. Settings > Save and restore shows a restore code (four groups of five characters). To move your shop, install the game on the new phone, open Settings > Save and restore > Restore from code, and type or paste the code. Anyone who has the code can take your shop, so do not share it.
On the same platform, a reinstall may offer to restore automatically. On any phone, including a switch between iPhone and Android, use the restore code. Your shop moves to the new phone and stops backing up from the old one.
No. Ads are optional and always rewarded: you choose to watch one to double a return reward or to start a 30-minute income boost. There are no forced ads, banners or interstitials. The Ad-Free Rewards Pass lets you claim those same rewards with one tap and no ad, with the same daily limits.
Once, before your first ad or first purchase, the game asks for your birth year so it can switch off ads and limit spending for younger players. Under the age limit of your region (14 in Korea, 16 in the EEA, UK and Switzerland, 13 elsewhere) the game shows no ads, stops anonymous usage analytics and asks for a parent or guardian when you buy. Your answer stays on your phone. If you picked the wrong year, email us.
Notifications are optional and local to your phone. The game can tell you when your shop (or factory) has reached its offline limit. It sends at most two a day, never between 21:00 and 08:00, and stops asking if you ignore several in a row. Turn them off in Settings > Notifications or in your phone's system settings.
iPhone models with an A12 chip or newer (iPhone XS / XR and later). Android phones with 4 GB of RAM or more.
See Delete your data.
Open the gem shop and tap Restore purchases. If gems or a coupon are still missing, email us with your store receipt or order number and your save ID. Refunds are handled by Apple or Google through their own refund process.